Shuttle Info
It is very important that you don't miss the returning shuttle from Moraine Lake!
If you miss it, you may have to wait for the last available shuttle, but they can only help you if there's enough space on that shuttle. Alternatively, you'll need to arrange a taxi at your own cost or walk the 10km to Lake Louise to find a taxi.
Please keep in mind that there's limited or no cell service at Moraine Lake.
Due to limited shuttle capacity, we cannot offer flexibility in choosing a different return time than the one you booked. We appreciate your understanding.
If you miss it, you may have to wait for the last available shuttle, but they can only help you if there's enough space on that shuttle. Alternatively, you'll need to arrange a taxi at your own cost or walk the 10km to Lake Louise to find a taxi.
Please keep in mind that there's limited or no cell service at Moraine Lake.
Due to limited shuttle capacity, we cannot offer flexibility in choosing a different return time than the one you booked. We appreciate your understanding.
No. Due to our limited capacity on each shuttle and carefully calculated seating arrangements, all guests are allocated spots on the departing and returning shuttle they booked. Unfortunately, we are unable to accommodate passengers on later shuttles without making adjustments to your booking prior to your trip.
Our shuttles cannot wait! If you miss the shuttle, you will need to purchase a new ticket for a later departure, subject to availability, or book a seat for another day. Due to high demand and limited seating capacity, refunds cannot be provided. We appreciate your understanding.
Our shuttles are unfortunately not equipped with wheelchair lifts. However, if you are physically able, our drivers will gladly assist you in boarding the shuttle and ensure that a foldable wheelchair is stored securely during your journey.
Yes, all seats in our shuttles are equipped with seatbelts, and we strongly encourage you to wear your seatbelt for the duration of the entire trip to ensure your safety.
We operate brand new and spacious 15-passenger vans, which includes the driver seat and another front seat. During most of our trips we only allow a maximum of 13 passengers to ensure there's ample & comfortable space throughout the journey.
We have limited storage space with priority given to passengers in need of a wheelchair or strollers. We recommend bringing a small backpack per person, which can be stored between your legs or under your seat. This allows for additional storage space in the back of the shuttle for larger items such as wheelchairs and strollers.
We operate brand new and spacious 15-passenger vans, which includes the driver seat and another front seat. During most of our trips we only allow a maximum of 13 passengers to ensure there's ample & comfortable space throughout the journey.
No, unfortunately we can't accommodate enough space for backpacks, strollers and/or wheelchairs as well as SUPs in all of our shuttles.
No. Unfortunately, we can't carry bicycles with our shuttles.
The Parks Canada Moraine Lake shuttle runs only from the Lake Louise Park & Ride, while Via Via offers convenient pickups in Banff and Canmore. We also keep groups small, provide sunrise departures, and offer flexible return options to give you more time at the lakes.
For a complete comparison of all of your shuttle options, please read our Complete Moraine Lake transportation guide for 2026.
For a complete comparison of all of your shuttle options, please read our Complete Moraine Lake transportation guide for 2026.
Tickets & Booking
You can conveniently book your tickets for all our shuttles online, over the phone (+1 587 907 4560), or in person at our office in Canmore (daily 10 AM - 4 PM during the summer months).
While for most of our tours you purchase a round-trip ticket, we do also offer the option to book a late return from Moraine Lake or Lake Louise. A late return ticket will give you the option to stay longer in the area, and we will make sure to book out a spot for you on the later returning shuttle.
Please note; a late return ticket is subject to an additional charge.
Please note; a late return ticket is subject to an additional charge.
Yes! While for most of our tours you purchase a round-trip ticket, we do also offer the option to book a late return from Moraine Lake or Lake Louise. A late return ticket will give you the option to stay longer in the area, and we will make sure to book out a spot for you on the later returning shuttle.
Please note; a late return ticket is subject to an additional charge.
Please note; a late return ticket is subject to an additional charge.
Our displayed prices are for round-trip tickets. If you prefer to stay longer in the area we also have the option to purchase a late return ticket, which is an add-on to the regular round-trip ticket price. Please book your late return ticket ahead of your trip as this is subject to availability.
No. Tickets must be purchased in advance of your trip via our website, via phone, or in person at our office in Canmore, or via one of our partners in Banff.
Yes. The ticket price for a round-trip ticket for children age of 10 and under is at a discounted rate for all our shuttles.
No. We only have discounted ticket rates for children age of 10 and under.
Yes. We encourage all young people to travel and discover, and having been students ourselves we do also know the financial challenges that can come with this. Please reach out via email with a photo of a valid student-ID to receive a 10% discount on our tickets.
Yes, we offer a 15% discount for locals! To take advantage of this, simply reach out to us via email with valid proof of residence in the Bow Valley. Please note: the discount applies per person, so you'll need to provide proof of address for each individual if purchasing multiple tickets. Thank you for your understanding!
No, you do NOT need to purchase a Parks Canada National Park day pass for your shuttle day. For those travelling from outside of Banff National Park outside of the Canada Strong free days, we pre-purchase a Parks Canada National Park day pass for you.
At checkout, the taxes include the 5% GST for Alberta, a 3.5% booking fee charged by our booking system, as well as a $15.99 contribution towards the per-trip Parks Canada Moraine Lake Road License of Occupation.
Starting in 2025, Parks Canada is implementing a new license of occupation fee for operators to access the Moraine Lake Road. Fees are charged to operators on a per-trip basis and are approximately CA$170 for each trip we make. Based on our operations and capacity, a $15.99 fee per person will be collected at checkout to cover the Parks Canada Moraine Lake Road License of Occupation.
No. Since we operate our shuttles in rather small groups, we do not offer group discounts. However, we do offer private shuttles for bigger groups. These unique and personalized experiences are a customer-favorite! More information can be found here.
This year, our bookings opened on March 5, 2026. We strongly encourage you to book your tickets as soon as your travel dates are confirmed. Our tickets tend to sell out quickly.
Please note: Moraine Lake is exclusively accessible via shuttle service providers with valid permits and licenses - such as ourselves. The Moraine Lake access road is permanently closed to personal vehicles.
The date for our 2027 bookings is not yet available, but we will announce it on our website and social media channels as soon as it is.
Please note: Moraine Lake is exclusively accessible via shuttle service providers with valid permits and licenses - such as ourselves. The Moraine Lake access road is permanently closed to personal vehicles.
The date for our 2027 bookings is not yet available, but we will announce it on our website and social media channels as soon as it is.
Our tickets for 2026 are currently on sale. For 2027 ticket sale dates, please check back later this year for updates. Sign up for our newsletter & follow us on social media to not miss out on announcements and discount codes.
Most of our tours do not have a minimum booking requirement. For some tours and services, we require a minimum of 6 bookings to confirm the tour. If this applies to your booking, it will be clearly mentioned at checkout. However, we typically meet the required bookings for tours, so this situation is rare. Please note that this policy may change depending on the time of season. If the minimum bookings are not met, we will contact you to offer an alternative date. If no suitable date is available, a full refund will be issued.
For many of our tours, you can book your tickets up to 1 hour before the start of the activity. However, since we have limited seats per shuttle and they tend to sell out quickly, we recommend booking ahead of time to secure your spot.
Cancellations & Changes
We offer 3 tiers of flexible cancellation policies to select from at checkout when you book a standard tour (not a private shuttle) on our website. Standard cancellation policy: Cancel 7 days before your activity start time for a 100% refund; Cancel 3 days before your activity start time for a 50% refund. Flexible cancellation policy: Cancel 7 days before your activity start time for a 100% refund; Cancel 1 day before your activity start time for a 75% refund. Premium cancellation policy: Cancel 12 hours before your activity start time for a 100% refund.
We offer occasional special cancellation policies with various promotions, please follow the cancellation policy specified on your booking confirmation email. Private shuttles have a separate cancellation policy, please refer to the private shuttle cancellation policy on our website.
We offer occasional special cancellation policies with various promotions, please follow the cancellation policy specified on your booking confirmation email. Private shuttles have a separate cancellation policy, please refer to the private shuttle cancellation policy on our website.
Yes. You can easily cancel your booking up to 7 days before your activity start time for a full refund through our booking platform, which you can access via the confirmation email you received.
Yes. You can change your reservation to another day up to 72 hours before your scheduled departure time, subject to availability. Simply access our booking portal via the confirmation email you received, and make the change at least 72 hours before your scheduled departure time.
If cancellation window specified in our cancellation policy has passed, no. Cancellations due to weather conditions are not accepted. Our shuttles run in all weather conditions (rain, snow, smoke, or shine), and will operate regardless of the weather or temperatures. While we cannot control the weather, we recommend preparing accordingly for your journey.
No. If you reschedule to a date with a lower advertised price than your original booking, the original price will be maintained. No partial refund will be issued for the price difference.
Unfortunately, if you are unable to find a suitable alternative date or time and it is less than 7 days before your scheduled departure time, a refund will not be possible.
Yes, you can change your booking from a regular length tour to an extended tour or vice versa. Simply click the 'Change booking' button on your confirmation email and rebook your tour for the same date but change to either the regular ticket type or the extended tour ticket.
If you are having trouble changing your booking or need assistance, please contact us at info@viaviamorainelake.com.
If you are having trouble changing your booking or need assistance, please contact us at info@viaviamorainelake.com.
Pickup & Parking
Moraine Lake has no public parking available — personal vehicles have been permanently banned since 2023. Lake Louise does have parking, but it’s paid, very limited, and often fills up before sunrise. On busy days, as many as 1,800–2,500 vehicles are turned away. A shuttle from Canmore or Banff is the easiest and most reliable way to visit both lakes.
We partner with most major hotels in Banff, Canmore, and Lake Louise and also offer pickup at Airbnbs. You'll be able to select your preferred pickup spot at checkout, and you can also view the full list of pickup locations.
Parking in Canmore, Banff, and Lake Louise is limited, especially during busy times. To avoid delays and unnecessary stress, we always recommend walking to your nearest pickup location and leaving your car parked at your accommodation, if possible.
Most hotels restrict parking to registered guests only, and public lots can fill quickly. If walking isn't an option, a few of our local partners offer alternative parking options - but these are limited and not guaranteed. Please note: All parking is subject to availability, and we strongly recommend allowing extra time if you need to park before boarding your Via Via Shuttle.
Suggested Parking Locations:
Most hotels restrict parking to registered guests only, and public lots can fill quickly. If walking isn't an option, a few of our local partners offer alternative parking options - but these are limited and not guaranteed. Please note: All parking is subject to availability, and we strongly recommend allowing extra time if you need to park before boarding your Via Via Shuttle.
Suggested Parking Locations:
- Canmore Legacy Trailhead Parking Lot (free)
- Canmore Inn & Suites (free)
- Banff Train Station (free, large lot)
- Canmore Downtown Parking 7th & 10th Street (paid)
- Lake Louise hotels - NOTE: no public parking, parking only allowed for hotel guests
No. We offer multiple pick-up locations in Canmore, Harvie Heights, Banff, and Lake Louise. While we encourage our customers to walk to their closest pick-up location, there will be limited parking provided at most pick-up locations.
Please view our pickup location overview.
Please view our pickup location overview.
We only offer residence & doorstep pickups for private shuttles. However, all our pickup locations are conveniently spread out across town, making it so there is a pickup location close to most hotels & Airbnbs. All our pick-up locations are listed on our pick-up locations page. Pick-up locations remain consistent for every trip.
Yes! Our customer-favorite for groups that are looking for a personalized and unforgettable visit to Banff National Park! More information can be found here.
No. Our drivers have a daily manifest of our guests and their pickup locations, so it is not possible to use a different pick-up location than the one you booked for. Our drivers will not stop at locations that aren't on their manifest. If you'd like to change your pickup location, please contact us ahead of your scheduled trip.
Children & Safety
Yes. We allow children of all ages on our shuttle, and we can provide front-facing children safety seats for children from the age of 2 years old or 40 lbs/18kg and up.
Please note: If your child is younger than 2 y/o or weighs less than 40 lbs/18 kg, you will need to provide your own rear-facing children safety seat. Please get in touch with us via phone or email if you require use of a children safety seat or if your child is under 2 years of age so that we can adequately prepare for your child's safety.
Please note: If your child is younger than 2 y/o or weighs less than 40 lbs/18 kg, you will need to provide your own rear-facing children safety seat. Please get in touch with us via phone or email if you require use of a children safety seat or if your child is under 2 years of age so that we can adequately prepare for your child's safety.
No. While we only allow online ticket purchases for children starting 2 years of age and up, we can accommodate younger children. Please get in touch with us via email or phone to accommodate.
We can provide front-facing children safety seats for children from the age of 2 years old or 40 lbs/18kg and up.
Please note: If your child is younger than 2 y/o or weighs less than 40 lbs/18 kg, you will need to provide your own rear-facing children safety seat. Please get in touch with us via phone or email if you require use of a children safety seat or if your child is under 2 years of age so that we can adequately prepare for your child's safety.
Please note: If your child is younger than 2 y/o or weighs less than 40 lbs/18 kg, you will need to provide your own rear-facing children safety seat. Please get in touch with us via phone or email if you require use of a children safety seat or if your child is under 2 years of age so that we can adequately prepare for your child's safety.
Yes. All our round-trip tickets for children age of 10 and under are discounted.
Children age of 10 and under qualify for a discounted ticket.
Pets
Pets are permitted on our shuttles, provided they are in a small carrying case that can fit on your lap. As much as we love animals of all sizes, the carrying case requirement is for the safety and comfort of all other passengers you are sharing the shuttle with. An exception is only made for certified service animals who are welcome at any size on our shuttles - please get in touch with us beforehand via email to info@viaviamorainelake.com.
If you book a private shuttle, we're happy to accommodate your larger furry friends. Please note that an additional fee will apply, and we are not responsible for any incidents or allergies caused by your pet. Ensure that everyone in your group is comfortable with pets before bringing your furry friend along.
Dogs are welcome at Moraine Lake, but they must follow all of Parks Canada's regulations, including staying on a leash. Please note that some hiking trails may not allow dogs, and certain trails may have restrictions that aren't always clear in advance.
Dogs are welcome at Lake Louise, but they must follow all of Parks Canada's regulations, including staying on a leash. Please note that some hiking trails may not allow dogs, and certain trails may have restrictions that aren't always clear in advance.
Dogs are welcome at Emerald Lake, but they must follow all of Parks Canada's regulations, including staying on a leash. Please note that some hiking trails may not allow dogs, and certain trails may have restrictions that aren't always clear in advance.
Dogs are welcome at Johnston Canyon, but they must follow all of Parks Canada's regulations, including staying on a leash. Please note that some hiking trails may not allow dogs, and certain trails may have restrictions that aren't always clear in advance.
Day Hikes
Moraine Lake Easy Hikes
- Moraine Rockpile: Short 15 minute walk for the most iconic view of Moraine Lake
- Moraine Lake Shore Trail: 3km - 1-2 hours - Easy walk around the lakeshore
- Consolation Lakes: 6km - 3-4 hours - Recommended hike for families
- Sentinel Pass via Larch Valley: 11km - 4-5 hours - 800m elevation - best Fall hike to see the golden larches!
- Panorama ridge: 11km - 5-6 hours - 1131m of elevation
- Eiffel Lake Trail: 12km - 4-5 hours - 580m elevation
Lake Louise Easy Hikes
- Lake Louise Lakeshore: 4.5km - 1 hour
- Fairview Lookout: 2.3km - 45 minutes - Quick hike to get a view of Lake Louise from above
- Lake Agnes Teahouse: 7km - 3-4 hours
- Side trip: Big Beehive + 3km
- Side trip: Little Beehive +2km
- Plain of Six Glaciers: 10km - 4-5 hours
- Saddleback Mountain: 8.5km - 4-5 hours
- Fairview Mountain: 10.5km - 5-6 hours
Yes! This popular hike and tea house is a must-see when visiting the Lake Louise area. To hike to Lake Agnes teahouse we recommend either booking a extended tour ticket which includes a late return shuttle from Lake Louise when booking the 2 Lakes Combo Tour, or simply by booking our Lake Louise adventure shuttle.
Yes! This popular hike and tea house is a must-see when visiting the Lake Louise area. To hike to Big Beehive we recommend either booking a extended tour ticket which includes a late return shuttle from Lake Louise when booking the 2 Lakes Combo Tour, or simply by booking our Lake Louise adventure shuttle.
The Paradise Valley Trail is a 20 km or 7-8 hours point-to-point, difficult rated hike, with 1135 m of elevation change. We recommend starting this hike from Moraine Lake going towards Lake Louise. During this hike you'll go up the Sentinel Pass and down the stunning Paradis Valley. On your way to Lake Louise you'll cross the foot of Mount Temple, Little Mount Temple, and Lake Annette. This hike is best between July and September. Learn more about the Paradise Valley Trail on AllTrails.
Booking the Moraine Lake only shuttle & a late return from Lake Louise (please let us know ahead of your trip you'll need a late return from Lake Louise) is the best option if you are looking to complete this hike
Booking the Moraine Lake only shuttle & a late return from Lake Louise (please let us know ahead of your trip you'll need a late return from Lake Louise) is the best option if you are looking to complete this hike
Yes. We can definitely drop you off at Moraine Lake, and pick you up again at Lake Louise if you want to hike Paradise Valley Trail in the opposite direction. Be aware that the cross lakes hike are considered advanced and strenuous, so we would recommend taking the sunrise shuttle and booking the late return shuttle from Lake Louise.
Please let us know ahead of time, and inform your driver again on the day off.
Please let us know ahead of time, and inform your driver again on the day off.
Yes! However, please do not underestimate mighty Mount Temple!
Attempting to reach the summit of Mount Temple (3550 m / 11621 ft) is an enormous task! Don't get me wrong, it is without a doubt the best hike you'll do in the Rocky Mountains (or maybe your life), but this hike is only recommended for experienced hikers, using the right gear, and making the correct preparations.
If you are undertaking this hike, we recommend:
Last but not least, have an amazing time and enjoy every second of it!😎
Attempting to reach the summit of Mount Temple (3550 m / 11621 ft) is an enormous task! Don't get me wrong, it is without a doubt the best hike you'll do in the Rocky Mountains (or maybe your life), but this hike is only recommended for experienced hikers, using the right gear, and making the correct preparations.
If you are undertaking this hike, we recommend:
- booking our Moraine Lake Sunrise Shuttle
- booking a late return shuttle - please reach out to have us add this to your booking
- give yourself enough time - experienced hikers take 10-12 hours to complete this hike!
- renting poles and climbing helmets
- taking a look at the maps beforehand and make sure to bring a map for route finding
Last but not least, have an amazing time and enjoy every second of it!😎
Absolutely! Make sure to notify your driver once you get on the shuttle that you need to be dropped off at the Lake Annette trailhead. Please make sure to be back at the trailhead in time for the returning shuttle coming from Moraine Lake (regular time or late return - if you booked this one). Feel free to reach out to us if you have any questions!
Yes. We highly recommend carrying bear spray at all times when going for a hike in Banff National Park. Please make sure to learn the appropriate steps when encountering any wildlife. For more information see this video.
In the mountains, it's essential to be prepared for anything. Remember to bring enough water and layer up! Pack extra socks, a beanie or hat, sunglasses, and blister pads if you're hiking. And as Baz Luhrmann wisely said, "Ladies & gentlemen: wear sunscreen!" The weather can change drastically and unexpectedly. While you should never trust the weather forecasts, rest assured, this is the sunniest place in North America with 333 days of sunshine a year!
Moraine Lake
Since Moraine Lake Road permanently closed to personal vehicles in the summer of 2023, the only way to access Moraine Lake is by licensed shuttle operator, bike, or on foot. Parks Canada shuttles operate from Lake Louise, while Via Via offers direct Moraine Lake shuttle service from both Canmore and Banff, with flexible return times and small-group comfort.
Yes! Via Via runs daily shuttles from Canmore to Lake Louise and Moraine Lake, with multiple departure times. It's the easiest way to visit both lakes in one day without worrying about driving or parking.
The Moraine Lake Access Road is open to licensed operators from June 1st until October 12th.
We don't think so. Once you include the rental, fuel, parking fee and the time spent searching for a space, our shuttles from Canmore and Banff can be the simpler option. Parks Canada advises against driving to the Lake Louise lakeshore lot during the May-to-October shuttle season because it fills by sunrise and stays full through daylight hours. Consider a Parks Canada shuttle, Roam Transit or a licensed commercial shuttle instead.
Absolutely! Experience the best of both worlds with our 2 Lakes Combo shuttle, visiting both Moraine Lake & Lake Louise. Or for the early birds; our Moraine Lake Sunrise & Lake Louise Golden Hour experience.
The exact distance from Canmore to Moraine Lake is 110 km. When using our shuttle service from Canmore, your one-way trip to Moraine Lake will typically take between 1 hour and 30 minutes to 2 hours.
No, unless you booked a late return shuttle. Due to limited shuttle capacity, we cannot offer flexibility in choosing a different return time unless you pre-booked a late return shuttle. We appreciate your understanding.
If you miss it, you may have to wait for the last available shuttle, but they can only help you if there's enough space on that shuttle. Alternatively, you'll need to arrange a taxi at your own cost or walk the 10km to Lake Louise to find a taxi.
Please keep in mind that there's limited or no cell service at Moraine Lake.
Please keep in mind that there's limited or no cell service at Moraine Lake.
While we're not the only shuttle company going to Moraine Lake, we are the sole shuttle service offering multiple daily trips from sunrise to sunset from Canmore, Harvie Heights, Banff, and Lake Louise, that also offer the flexibility to book a later return from the lakes.
As a young & locally owned company we're rapidly making a name for ourselves. Check out the google reviews we received after our first season!
As a young & locally owned company we're rapidly making a name for ourselves. Check out the google reviews we received after our first season!
Although this is the sunniest place in North America, with 333 days of sun per year, make sure to be prepared for rapidly changing weather conditions. Layer up when in the mountains, bring water, comfortable shoes, sunscreen, and of course: a camera to make those memories last for a lifetime!
Yes. We highly recommend carrying bear spray at all times when going for a hike in Banff National Park. Please make sure to learn the appropriate steps when encountering any wildlife. For more information see this video.
Yes. Moraine Lake has its own canoe rental. Please note that canoe rentals are on a first-come first-serve basis, and can be closed based on water levels and weather conditions. Canoe rentals for 1 hour costs CAD $160+GST - we recommend bringing cash for this. View more Moraine Lake canoe rental information.
Yes. Although there is no camping anywhere near Moraine Lake, you can stay at the lake in the Moraine Lake Lodge. Bookings are possible via their website, please reach out to them directly.
Yes. Moraine Lake is located in Banff National Park, and is one of the most popular and iconic lakes in the park.
The best time to visit Moraine Lake is from late June to early October, when the lake's iconic turquoise color is at its brightest and surrounding hiking trails are fully accessible. For a quieter experience, consider visiting at sunrise or later in the day to avoid peak crowds.
Moraine Lake's iconic blue color is due to glacial meltwater that flows into the lake. The water is rich in fine particles known as rock flour, which scatter sunlight and give the lake its striking turquoise hue.
No. Moraine Lake Road is open yearly from June 1st to October 12th, and is only accessible to licensed operators, like ourselves, and is permanently closed to personal vehicles since 2023. In the winter months, the lake is still accessible for winter activities such as fat biking and cross-country skiing.
Yes, it's possible to swim in Moraine Lake, but keep in mind that the water stays very cold year-round. With temperatures typically ranging between 4-6°C (39-43°F), the glacial meltwater can be refreshing yet challenging. If you're up for a quick dip, just be prepared for the chill!
The Rockpile Trail to the Moraine Lake Viewpoint is a short but steep hike with 100 stairs. In just 15-20 minutes, you'll reach the top, where you'll enjoy the best views of Moraine Lake and the Valley of the Ten Peaks.
Moraine Lake usually begins to freeze in mid to late October and can be frozen until early-June, depending on the weather. The ice typically begins to melt in late spring, giving way to the lake's famous blue color as the glaciers melt.
Be aware that there is limited or no cell service in the Moraine Lake area, so it's a good idea to plan ahead and be prepared for no connectivity while you're there.
Yes, you can walk to Moraine Lake, but it's a steep and challenging 22 km round-trip, making it more suitable for experienced hikers. If you prefer an easier option, licensed shuttle services, like ours, are available to take you directly to the lake.
Absolutely. Just send us an email ahead of time or let your driver know you'd like to get off at the Paradise Valley trailhead, and we'll make sure to drop you off there.
Moraine Lake is situated in Banff National Park, nestled in the Valley of the Ten Peaks, approximately 14 kilometers from Lake Louise.
Our sunrise shuttle time changes with the sun. In June and July, the first departures start at 3 AM, while in October, they shift to 5:30 AM. This ensures you catch the perfect sunrise, no matter the season!
For the ultimate sunrise experience, our sunrise shuttle arrives at Moraine Lake 30 to 45 minutes before sunrise, giving you plenty of time to grab a hot drink, cozy up with a blanket, and secure the best spots on the Rockpile. You'll be ready to enjoy the stunning view as the sun rises over the mountains and reflects on the lake's surface.
For the ultimate sunrise experience, our sunrise shuttle arrives at Moraine Lake 30 to 45 minutes before sunrise, giving you plenty of time to grab a hot drink, cozy up with a blanket, and secure the best spots on the Rockpile. You'll be ready to enjoy the stunning view as the sun rises over the mountains and reflects on the lake's surface.
No. The Moraine Lake road is permanently closed to personal vehicles since June 2023. Access is now only available through licensed shuttle operators.
We allocate 2 hours in our schedule to get to Moraine Lake from Canmore to account for any unforeseen traffic delays, though we usually make the trip in about 1.5 hours. Our sunrise shuttle typically takes around 1 hour and 15 minutes.
If you're planning to visit both Moraine Lake and Lake Louise, we recommend spending about 2 hours at each lake. This gives you enough time to take in the breathtaking views, enjoy a leisurely stroll, or explore the lake by canoe. If you're hoping to go for a longer hike, we suggest dedicating 3-5 hours to one of the lakes to ensure you have plenty of time to fully enjoy the experience.
Absolutely! Our sunrise shuttles are some of our most popular services. We offer a daily Sunrise Shuttle to Moraine Lake, as well as a Moraine Lake Sunrise and Lake Louise Golden Hour tour if you'd like to experience both lakes before the crowds arrive. We conveniently pick you up at your accommodation in Canmore, Harvie Heights, Banff, and Lake Louise for a seamless and unforgettable experience.
Yes, but it's a long, point-to-point hike (about 20 km) via Sentinel Pass through Larch Valley and Paradise Valley. It's only recommended for experienced hikers and requires planning ahead. If you'd like to do this, let us know in advance so we can arrange your shuttle pickup or drop-off.
We recommend at least 1.5–2 hours to explore the Moraine Lake Rockpile Trail, take photos, or enjoy a canoe rental. If you'd like to hike longer trails, our flexible extended tours make it easy to spend more time.
Sunrise at Moraine Lake is world-famous for its breathtaking reflections and soft light — it's the most popular time to visit. Our Moraine Lake sunrise shuttle ensures you arrive before the crowds, but we also offer daytime and afternoon trips for a more relaxed visit.
No. As of 2026, Parks Canada has named Moraine Lake a Water Preservation Zone, meaning that only canoes rented from the Moraine Lake Canoe Rental are allowed on the lake. This is to protect the lake's delicate ecosystem and maintain its pristine condition.
Lake Louise
It is possible to drive with a personal vehicle to Lake Louise, but not to Moraine Lake. However, there are a few things to keep in mind:
- You'll need a National Park Pass (for dates outside of June 20 to September 2, 2025)
- You'll need to pay for parking
- You'll need a lot of patience finding parking
No. However, due to high traffic congestion, parking shortage, and expensive parking fees - we believe it is more time-efficient, wallet-friendly and stress-free when taking a shuttle from Canmore or Banff.
While Lake Louise is situated in Banff National Park, it is still quite some ways from the town of Banff. Driving to Lake Louise from Banff takes 1 hour in the summer time.
Lake Louise is not near the town of Banff. While it is situated in Banff National Park, it is still 1 hour away from Banff town.
We don't think so. Once you include the rental, fuel, parking fee and the time spent searching for a space, our shuttles from Canmore and Banff can be the simpler option. Parks Canada advises against driving to the Lake Louise lakeshore lot during the May-to-October shuttle season because it fills by sunrise and stays full through daylight hours. Consider a Parks Canada shuttle, Roam Transit or a licensed commercial shuttle instead.
Absolutely! Experience the best of both worlds with our 2 Lakes Combo shuttle, visiting both Moraine Lake & Lake Louise. Or for the early birds; our Moraine Lake Sunrise & Lake Louise Golden Hour experience.
Yes. We offer pickups at various Lake Louise hotels. If you are not staying in Lake Louise, we highly recommend taking our shuttle from Canmore or Banff.
It is very confusing, but Lake Louise is both a lake as well as a town. The town is named after the lake, which is about a 20 minute drive from the town.
Yes. We highly recommend carrying bear spray at all times when going for a hike in Banff National Park. Please make sure to learn the appropriate steps when encountering any wildlife. For more information see this video.
Yes. Please note that canoe rentals are on a first-come first-serve basis. Canoe rentals for 1 hour costs CAD $165+GST - we recommend bringing cash. View more Lake Louise canoe rental information.
Yes.
Absolutely! During our Big 3 Lakes Tour you'll visit Moraine Lake, Lake Louise, and Emerald Lake all in one day with ease.
Yes. Parks Canada has named Lake Louise a Water Recreation Zone, meaning that you may use your own watercraft and equipment, but they must be Clean, Drain, Dry, and Certified with a Self-certification Permit. See Parks Canada's website for more information.
Emerald Lake & Big 3 Lakes Tour
Yes. While Emerald Lake is still accessible with personal vehicles between June and October, it's known for its high traffic congestion and parking shortage. Choose our Big 3 Lakes Tour to take away some of that traffic- & parking-stress.
No. Emerald Lake is still accessible by car, but is known for high traffic and parking shortage.
Emerald Lake is 93 kilometres from the town of Banff, and usually takes 1h30 in the summertime.
Emerald Lake is 37 kilometers from the town of Lake Louise, and usually takes 45 minutes in the summertime.
Yes. The Emerald Lake Lodge is a hotel located alongside Emerald Lake. As an optional add-on to our Big 3 Lakes Tour, the lodge will prepare a delicious lunch for you. Add-on is available in the checkout flow.
Yes. Emerald Lake has their own canoe rentals, and operates at a first-come first-serve basis. Canoe rentals typically are CAD $100 + GST - we recommend bringing cash. You can find more information about renting a canoe at Emerald Lake here.
Yes. During our stop at Emerald Lake you can enjoy a short lakeshore hike. Unfortunately, there won't be sufficient time to embark on one of the longer hikes during our stop at Emerald Lake.
Emerald Lake is actually located in Yoho National Park.
Yes! Takakkaw Falls is one of the highlights alongside the stops at Lake Louise, Emerald Lake, Morant's Curve, Johnston Canyon, and Vermillion Lakes Lookout.
The highlights of this tour include Lake Louise, Emerald Lake, Takakkaw Falls, and Johnston Canyon. Along the way, we'll also make additional stops at iconic spots to take in the spectacular views.
Absolutely! During our Big 3 Lakes Tour you'll visit both Lake Louise and Emerald Lake with ease.
You can order a lunch package of your choice before checkout for our Big 3 Lakes Tour. Please note that our other tours do not offer lunch options or include lunch packages.
Shuttles & Tours
If you book a private shuttle, we can definitely accommodate a visit to Johnston canyon too.
While we don't offer scheduled tours to Lake Minnewanka, we can certainly accommodate a visit if you book a private shuttle.
While we don't offer scheduled tours to Peyto Lake, we can certainly accommodate a visit if you book a private shuttle.
While we don't offer scheduled tours to Bow Lake, we can certainly accommodate a visit if you book a private shuttle.
You can order a lunch package of your choice before checkout for our Big 3 Lakes Tour. Please note that our other tours do not offer lunch options or include lunch packages.
Our private and sunrise shuttles have a breakfast option available for add-on. Our other tours do not include breakfast, so please be sure to bring your own or purchase a snack at the Moraine Lake Lodge (open from 9 AM - 4 PM).
Bring your own water bottle, and we'll provide refills on all our shuttles!
We do offer some snacks on our shuttles, but please be sure to bring your own as well, especially if you're planning a hike! Please note: we are not responsible for any allergic reactions.
Yes. We'll keep you warm with hot chocolate, tea, and coffee upon arrival at Moraine Lake!
Yes. We'll keep you cozy and warm with hot chocolate, tea, and coffee upon arrival at Moraine Lake!
Unfortunately, there is no coffee shop to purchase lunch at Lake Louise. However, you can book high tea or brunch at the Fairmont Chateau Lake Louise. Be sure to make a reservation in advance and check our schedule to ensure both activities align.
Yes, you can buy small snacks at the Moraine Lake Café, open daily from 9 AM to 4 PM.
You can order a lunch package before checkout for our Big 3 Lakes Tour. Your lunch will be ready and waiting for you at Emerald Lake! Please be sure to order your lunch when purchasing the tour, as it won't be possible to order lunch later or purchase anything at Emerald Lake. If you don't order in advance, you'll need to bring your own lunch.
Most of our tours do not have a minimum booking requirement. For some tours and services, we require a minimum of 6 bookings to confirm the tour. If this applies to your booking, it will be clearly mentioned at checkout. However, we typically meet the required bookings for tours, so this situation is rare. Please note that this policy may change depending on the time of season. If the minimum bookings are not met, we will contact you to offer an alternative date. If no suitable date is available, a full refund will be issued.
Unfortunately, we do not offer airport pick-ups or drop-offs at this time.
While we don't offer direct shuttles to the town of Banff, we do offer scenic stops along the way in Banff National Park during some of our tours. For private tours we can absolutely make stops at scenic viewpoints in the town of Banff.
Absolutely. Our Lake Louise only shuttle can accommodate guests that want to spend their day in the Lake Louise area without the hassle and stress of driving to Lake Louise and finding parking themselves.
Absolutely. We offer Moraine Lake only tickets for guests that want to spend their day exploring the beautiful Moraine Lake area.
The main difference between a regular tour and an extended tour is the return shuttle time.
- Sunrise Tours
- Moraine Lake Sunrise Experience: Regular tour return from Moraine Lake ranges between 7:30 AM - 10 AM depending on the sunrise time, Extended tour returns from Moraine Lake at 3 PM
- Moraine Lake Sunrise & Lake Louise Golden Hour Experience: Regular tour return from Lake Louise ranges between 8 AM - 10:30 AM depending on the sunrise time, Extended tour returns from Lake Louise at 3:30 PM
- Daytime Tours
- 2 Lake Combo - Moraine Lake & Lake Louise: Regular tour return from Lake Louise at 3:30 PM, Extended tour returns from Lake Louise at 7 PM
- Moraine Lake Adventure: Regular tour return from Moraine Lake at 3 PM, Extended tour returns from Moraine Lake at 6:30 PM
- Lake Louise Adventure: Regular tour return from Lake Louise at 3:30 PM, Extended tour returns from Lake Louise at 7 PM
Private Shuttles
Absolutely! Our customer-favorite for bigger groups that are looking for a personalized and unforgettable visit to Banff National Park!
Yes! Our private shuttle can be tailored to your needs. We offer sunrise, half day, sunset, and full day private experiences.
Yes, we can definitely help you with a private sunrise shuttle for unforgettable experiences!
Yes, we have different private shuttle packages to visit multiple breathtaking and iconic places, and we can tailor them to your needs.
Yes, you'll have a personal driver-guide for the day when booking a private shuttle. Our drivers will ensure you'll have an exceptional experience with loads of insights & knowledge about the area.
Yes, we can arrange to pick you up and drop you off at your preferred location.
While we don't offer airport transportation only, we can definitely discuss the possibility of adding an airport transfer to your private shuttle experience in Banff National Park.
Absolutely! We offer multiple shuttles and can provide privately tailored options. Please get in touch via email at info@viaviamorainelake.com, and we'll do our best to assist you!
For private shuttle experiences, the deposit is non-refundable once your booking is confirmed. However, you may be eligible for a refund based on the timing of your cancellation:
- Up to 14 days before departure: Full refund, excluding the non-refundable deposit.
- Between 14 and 7 days before departure: 50% refund (excluding the non-refundable deposit).
- Less than 7 days before departure: Non-refundable.
Yes. Changes to the booking date or time can be made up to 72 hours before departure, subject to availability. If no suitable alternative date is available, a refund will not be possible.
To cancel or reschedule your private shuttle experience, please contact us by phone at +1 587 907 4560 or via email at info@viaviamorainelake.com.
You will receive a full refund minus the non-refundable deposit if you cancel up to 14 days before your scheduled departure. Cancellations within 14 days of departure may result in a partial refund, depending on the timing of the cancellation.
Cancellations made less than 7 days before your scheduled departure are non-refundable.
To request a change to your booking, please contact us as soon as possible at info@viaviamorainelake.com or by phone at +1 587 907 4560.
About Us
All our drivers are insured and licensed to operate our shuttles, ensuring safe transportation throughout your journey.
- Seasonal office operating hours (June 1st - October 12th):
- Daily from 9 AM - 7 PM - MST
- Off season operating hours (February 1st - May 31st)
- Tuesday - Thursday 10 AM - 5 PM - MST
- Office closure: October 16th - January 31st - we will answer email inquiries within 3-5 business days.
Yes. We only operate seasonally from June 1st until October 12th, but we're more than happy to help you with any questions, inquiries, and trip-planning questions before our operating season starts!
No. At this time we are only operating our shuttles throughout the summer months.
Absolutely! All our drivers know their way on these beautiful mountain roads and are more than happy to provide you with interesting local insights about the area and its wildlife.
Yes. All our drivers are locals who have great knowledge about the area, and have had the appropriate training to guide and drive you through these stunning mountains.
Without a doubt! We're a proud Bow Valley local & living wage company, and we navigate this area like its second nature to us. Our intimate knowledge of the region ensures that we provide you with the best possible service and insider tips to enhance your experience.
Nathan & Jenna, are a team of young entrepreneurs that founded Via Via Shuttle Service Inc. and started the very first season with their team in June 2024!
While we're not the only shuttle company going to Moraine Lake, we are the sole shuttle service offering multiple daily trips from sunrise to sunset from Canmore, Harvie Heights, Banff, and Lake Louise, that offer the flexibility to book a later return from the lakes.
As a young & locally owned company we're rapidly making a name for ourselves. Check out the google reviews we received after our first season!
As a young & locally owned company we're rapidly making a name for ourselves. Check out the google reviews we received after our first season!
No. We also offer tours to Emerald Lake, Takakkaw Falls, and Johnston Canyon with scenic stops at Morant's curve & Vermillion Lakes. For our private shuttles we also offer personalized itineraries with visits to Peyto Lake, Bow Lake, Two Jack Lake, and Lake Minnewanka!
While we don't offer direct shuttles to the town of Banff, we do offer scenic stops along the way in Banff National Park during some of our tours. For private tours we can absolutely make stops at scenic viewpoints in the town of Banff.
Yes. We offer direct shuttle services to Moraine Lake and Lake Louise, as well as sunrise & full day tours to Moraine Lake and Lake Louise & Emerald Lake, Takakkaw Falls, and Johnston Canyon.
Absolutely! Our customer-favorite for bigger groups that are looking for a personalized and unforgettable visit to Banff National Park!